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Friday, September 22, 2023


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    Since 2005, NAQEL Express has been strategically growing its footprints in the Middle East and North Africa (MENA) to provide logistics and transportation solutions to companies operating in the region and those interested in entering this market.

    In the MENA region, we have a prominent presence in the key markets of Saudi Arabia, UAE, Bahrain, Oman, Kuwait, Qatar, Egypt, Jordan, Lebanon, Morocco and Iraq with Algeria and Tunisia expected to join the operational network in 2023.

    Our experienced team in the key source countries of the USA, China, UK, Europe, and UAE provides the much-needed expert guidance to e-retailers in these countries/regions to deliver to customers in MENA.

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    We focus on the speed and quality of B2C deliveries, domestically and internationally, to and within the Middle East, using our air and road network.

    Operational across 16 countries in the Middle East, Europe, the US and China and handling 20M shipments annually, we have built a strong presence in the logistics sector in MENA.

    With over 5000 logistics professionals and a fleet of over 4000 vehicles, own warehouses, e-fulfilment centres, customs gateways and in-house 24/7 customs clearances in the key countries in MENA, supported by an all-female bi-lingual call centre and omni-channel customer support, we have a proven track record in MENA to serve all industries.

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    In Saudi Arabia, the largest Arab economy, we take pride in having the largest operational network, reaching even the remotest locations with 4,900 delivery points, including all cities, towns and villages.

    Across MENA, we offer a wide range of logistics services, e-commerce and express deliveries, freight forwarding – road, sea, air freight, warehousing and e-fulfilment.

    For e-retailers looking to ship cross border to MENA, we offer two types of e-commerce services – cross border-full mile and final mile as well as a domestic full mile delivery service,

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    With NAQEL Express, international e-retailers can offer home delivery to their online shoppers in MENA within 3-7 days with payment on delivery, real-time tracking and easy returns processing.

    For Arabian Gulf businesses, we offer time-definite door-to-door parcel deliveries, with on-time delivery assurance and transparency in real-time tracking of shipments.

    Our warehousing facilities (dry and cold chain) aim to provide complete peace of mind for customers keen to outsource their storage, inventory control and distribution activities. We have a multi-model approach ranging from traditional warehousing to 3PLs.

    Whatever the size of your freight for shipment, our freight solutions with warehouses, distribution hubs, clearance facilities at the ports of entry and door-to-door services ensure your shipments reach their destinations on time.

    We offer standard, economy and premium freight forwarding services to the Arabian Gulf with the fastest customs clearance at all the airports in Saudi Arabia and a road network distribution to all cities in the Gulf countries.

    Our strong presence and expertise in MENA greatly benefit international businesses looking to enter or grow their business in the MENA market.

    Our experienced team will take care of processes of entering MENA and provide the right solutions so that you can have peace of mind knowing that your shipments will arrive to your customers on time.

    Our commitment has always been to bring speed, care and efficiency to the supply chain requirements of our clients.

    Contact us at inquiries@naqel.com.sa to have more insights on MENA market and how we can assist you to tap the market opportunities of this rapidly expanding region.


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