How To Check DU Balance Check Your Balance Easily

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If you are looking for how to check Du Balance online? Don’t need to look any further! You already are at the right place. Du Telecom is one of the two telecom providers in the UAE (the other one is Etisalat). If you just want to know how to check your remaining balance credits, please follow the guidelines we have given for both postpaid and prepaid lines.

The two most painful experiences that anyone can have these days are not knowing how many (prepaid) credits are available on your mobile and not knowing if you have already exceeded your credit limit (postpaid).

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The good news is that there are easy ways to check your Du Balance anytime and anywhere as long as you have some data left or if you have internet access. Continue reading below to learn how.

How To Check DU Balance Inquiry Online

According to a 2018 report by the Telecommunications Regulatory Authority (TRA), there are more than 20 million residents in the UAE who have mobile phone subscriptions.

It tells us that many people in the UAE are using mobile phones as part of their daily lives. For those who have received a subscription from Du, one of the largest telecom providers in the UAE, did you know that you can check your prepaid and postpaid balance as well as your prepaid account balance? Can recharge online? Here’s how:

It tells us that many people in the UAE are using mobile phones as part of their daily lives. For those who have received a subscription from Du, one of the largest telecom providers in the UAE, did you know that you can add your prepaid and postpaid balance as well as your prepaid account balance can check? Can I recharge online? Here’s the procedure:

Also Read This: How To Check Etisalat Number And Owner Details

DU Prepaid Balance Check Online Inquiry

Du mobile users can check their prepaid balance credits using short codes. These are codes that are smaller and easier to remember than telephone numbers and are unique to each (network) operator.

#1 You can use the short code * 135 # for free to check your Du Mobile prepaid balance.

  • Just dial the short code *135# or type ‘balance’ in your messaging app and send it to 1335.
  • Wait for an SMS containing information about the remaining prepaid balance on your du sim.

Note: du automatically sends notifications to its users if they have used 70%, 85%, and 100% mobile data.

#2 In addition, you can check your mobile prepaid balance through Du’s official online portal:

  • Go to du’s official online portal: https://myaccount.du.ae/servlet/myaccount/en/home.html ?.
  • Log in with your username and password and follow the instructions provided.
  • After successfully logging in, you will see your account details on your homepage. This includes the rest of your mobile credits.

du balance check

Note: You must have a Du online account to access this page. If you don’t have one, just click here to register with the login button and follow the instructions on the page.

Du Postpaid Data Balance Check Inquiry.

Meanwhile, user of DU Postpaid SIM card can easily track the rest of their mobile data balance in one of the following ways.

#1 Just type ‘rewards’ in message and send it to 1223.

  • This is an easy and offline way to check your data or postpaid balance.

#2 Check your balance through DU Self Care Portal.

  • As a way to check your prepaid balance online, just log in and follow the on-screen instructions provided.

How to Recharge DU Prepaid Account Balance

There are several ways to recharge your Dow prepaid balance on your phone:

  1. Online instant recharge
  2. My account and auto recharge
  3. DU Mobile App
  4. Scratch cards, easy top-ups, and e-vouchers
  5. Payment machines
  6. Credit transfers

Instant Online Recharge

If you have access to the Internet, this is the easiest way you can recharge your mobile prepaid balance.

My Account And Auto Recharge

This online method not only allows you to recharge / top up your credits but also allows you to renew your credentials, check your daily usage, pay bills, track payments and much more.

DU Balance Recharge By Mobile App

You can also check your outgoing and remaining prepaid account balance with the same credentials that you enter in the My Account section on the website. However, there are more options and features available to you if you check your account using the du mobile app.

One of the benefits you can get from using the Doo app is to set up an automatic payment facility so that you do not lose your bills.

You can also take advantage of the app’s free mobile payment facility, which is available to both prepaid and postpaid users.

You can also take advantage of the app’s free mobile payment facility, which is available to both prepaid and postpaid users.

The DU app is available for download on the Google Play Store, App Store as well as the App Gallery.

Scratch Cards, Easy Top-Ups, and e-Vouchers

du eVouchers and offers a wide range of scratch cards. You can recharge your prepaid credit with options from AED 25 to AED 525 as per your requirements.

Du Balance Recharge By Payment Machines

You also have option to recharge or top up your DU prepaid account through Electric payment machines available across the UAE. There are more then 92 shops that allow you to recharge your DU account through these payment machines.

Credit Transfers (One2One Service)

This feature allows you to transfer credit from your mobile to any other prepaid subscriber anytime, anywhere. It is available for consumer prepaid voice plans (Pay As You Go, Alo, New Alo, VML, and Extra Social) as well as postpaid subscribers and mobile prepaid customers with prepaid wallets on Elite and Emirati plans.

To use this feature, you can perform any of the following methods:

Option 1:

  • Dial * 121 * [mobile number of Recipient] * [Amount in AED #
  • Press 1 to confirm the transaction or press 2 to cancel.

Option 2:

  • Dial * 121 #
  • Enter the recipient’s mobile number.
  • Enter the amount in AED.
  • You need to wait you will receive a confirmation message from DU for the transaction you made.

Option 3:

  • Dial *135#
  • For One2One Transfer, select Option 2, enter the mobile number after which the money is to be transferred to AED.
  • You need to wait you will receive a confirmation message from DU for the transaction you made.

Useful Tips For Using Du’s Roaming Services

When traveling from the UAE, it’s easy to take advantage of du’s roaming services so you can keep your lines of communication open wherever you are in the world. Du has an extensive partner network in 250 countries around the world. Here are some things you should know to take advantage of du’s roaming services:

Before Starting Your Trip

  1. Before buying a bundle package, check out the du’s preferred partners in the country you are traveling to to suit your travel needs.
  2. To get du roaming services abroad, you must have a 3G / 4G / 5G phone.
  3. You can check about phone’s data roaming option is enabled:
    1. Go to Settings> Data Roaming.
    2. Turn on data roaming.
  4. To check if your line’s roaming status is active, send SMS ‘Roaming’ to 5102.
  5. Set a PIN for your phone and SIM in case they are lost or stolen.

During Your Trip

  1. Restart your phone once you reach the destination country.
  2. Once you will restart your phone, your phone will automatically connect to one of the available local network in the country where you are. If this will not work, then you can manually configure the network setting and you can connect to any of available networks through your phone’s settings.
  3. As soon as you turn on your phone in the country you are visiting, you will receive a welcome message from them.
  4. Anytime you want to check your data balance, you can use the du app or visit their online portal: mydata.du.ae.
  5. You will receive an SMS notification once you have used 70%, 80%, and 100% of your bundle.
  6. In case you will lost your phone or stolen, you can immediately report it to the du hotline service by calling +971555678155 so that they can call your line for 5 days to prevent misuse of your line.

General Usage Tips

  • When calling back to UAE, replace the first 0 with +971.
  • To dial +, hold down 0 until the plus sign (+) appears.
  • When calling numbers within the country visited, replace 0 with the designated code of the country visited.
  • Be sure to check the emergency numbers of the country you visited before your trip so you don’t have to dial a specific area code before the emergency number.
  • You can make voice and video calls to Internet applications using du roaming data bundles.
  • During your travels or stays abroad, you can always top up your prepaid line using the du app or Quick Recharge. You can also pay your bills through the du app or using the
  • Quick Pay option on du’s official website.
  • To access your voice mail, dial +971555678161. Charges are the same when you call back in the UAE.

There you have it As you may know, there are many ways for you to check your prepaid and postpaid balance through any of the above facilities provided by du.

Checking your prepaid or postpaid mobile credits on a regular basis will help you track your transactions more efficiently, and more importantly, manage them.

If you are using any du prepaid or postpaid subscription packages? How was the experience until now? Here are some amazing tips you can share with some other mobile phone users who may not know a lot about the services and amenities offered by the? Let us know with a comment under the section below!

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